Terms and Conditions
Last updated: 6 June 2026
These Terms and Conditions ("Terms") govern your access to and use of the website wekeep.in and the WeKeep platform (together, the "Service"), operated by Sarthak Mishra, a sole proprietor operating under the brand "WeKeep" ("WeKeep", "we", "us", or "our"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
WeKeep is a compliance and accounting platform for Indian businesses, used directly by businesses and by Chartered Accountants and other professionals ("Practitioners") who serve them. How we handle personal data is described in our Privacy Policy, which forms part of these Terms.
1. Eligibility
You may use the Service only if you can form a binding contract under the Indian Contract Act, 1872, and are not barred from doing so under applicable law. If you use the Service on behalf of a business, firm, or other entity, you represent that you are authorized to bind that entity to these Terms, and "you" refers to that entity.
2. Your account
You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us promptly of any unauthorized access or use. We may refuse, suspend, or reclaim an account, username, or workspace at our reasonable discretion.
3. Practitioners, clients, and team access
WeKeep is built around the relationship between a Practitioner and the businesses they serve.
- Engagements — a Practitioner may access a client's books only within an explicit engagement authorized by that client. Each book is authorized per request, and one client's data is isolated from another's.
- Managed clients — if a Practitioner manages your books, you authorize that Practitioner to access, process, and act on the data within your engagement on your behalf.
- Team roles — where you invite team members, their access is governed by the role you assign. You are responsible for the access you grant and for your team's use of the Service.
You are responsible for the accuracy, legality, and authority of the data you upload or share, and for obtaining any consents required before sharing another person's information through the Service.
Data protection roles. Under the Digital Personal Data Protection Act, 2023 and the rules made under it: for personal data relating to your own WeKeep account, WeKeep is the Data Fiduciary; for personal data of your clients and their data principals that you process using WeKeep ("Client Data"), you (the Practitioner or account holder) are the Data Fiduciary and WeKeep acts only as a Data Processor on your documented instructions. You represent and warrant that you have a valid lawful basis — including any required consent — to provide and process Client Data through the Service, and you remain responsible for responding to data-principal rights requests and grievances concerning it. WeKeep processes Client Data only to provide the Service, does not use it for its own purposes, and will assist you, so far as reasonable, with your obligations under that Act.
4. Acceptable use
You agree not to: use the Service unlawfully or for fraud, tax evasion, money laundering, or other illegal activity; upload data you have no right to use; infringe intellectual-property or privacy rights; attempt to gain unauthorized access to the Service, other accounts, or another organization's data; probe, scan, or circumvent security or access controls; interfere with or overload the Service; reverse-engineer, scrape, or resell the Service except as expressly permitted; or use the Service to build a competing product.
5. Your data and content
As between you and us, you own the business and financial data, documents, and other content you submit to the Service ("Your Data"). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and back up Your Data solely to provide, secure, support, and improve the Service and as permitted by the Privacy Policy. You are responsible for maintaining your own copies of records you are required by law to retain.
6. Compliance, computations, and professional advice
WeKeep is software that helps you record transactions and prepare compliance information. It is not a Chartered Accountant, tax advisor, or law firm, and it does not provide professional, legal, tax, or financial advice.
- Tax rates, thresholds, due dates, and statutory computations are provided to assist you and may not reflect every change in law or your specific circumstances.
- You — together with your Practitioner where applicable — remain solely responsible for reviewing, verifying, approving, and filing your returns, accounts, and statutory submissions, and for their accuracy and timeliness.
- Submissions to GST, income-tax, TRACES, MCA, and other portals are made on your instruction and are subject to those authorities' systems, rules, and availability.
You should obtain independent professional advice before relying on any output of the Service.
7. Subscriptions, fees, and payments
Some features of the Service are offered on a paid subscription. Where you subscribe:
- Fees — fees, billing frequency, and any usage limits are those shown at the time of purchase. Unless stated otherwise, fees are exclusive of applicable taxes (including GST), which you are responsible for.
- Payments — subscription payments are processed by our payment processor, Razorpay. By subscribing, you authorize us and Razorpay to charge your selected payment method.
- Renewals — subscriptions renew automatically for successive terms unless cancelled before the renewal date. You may cancel at any time, effective at the end of the current term.
- Reseller model — a Practitioner may purchase or bundle the Service for their clients. Where your Practitioner bills you for WeKeep as part of their own services, that billing arrangement is between you and your Practitioner; we are not a party to it.
- Refunds — except where required by law or expressly stated, fees are non-refundable. Failure to pay may result in suspension or termination of paid features.
We may change our fees or plans on reasonable prior notice, effective from your next billing term.
8. Beta service
The Service, or features of it, may be offered on a pre-release, beta, or invite-only basis. Beta features are provided "as is", may be incomplete or change without notice, may have usage limits, and may be modified or withdrawn at any time. Do not rely on a beta feature as your sole system of record.
9. Third-party services
The Service integrates with third-party services — including Razorpay, GST Suvidha Providers, TRACES, KYC/verification APIs, messaging providers (such as WhatsApp), and cloud infrastructure. Your use of those services may be subject to their own terms, and we are not responsible for the acts, omissions, availability, or content of third parties.
10. Intellectual property
The Service, including its software, design, content, and trademarks, is owned by us or our licensors and is protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes. We retain all rights not expressly granted. If you give us feedback or suggestions, we may use them without obligation to you.
11. Confidentiality
We treat Your Data as confidential and use it only as described in these Terms and the Privacy Policy. Each party will protect the other's confidential information using reasonable care and will not disclose it except as needed to perform under these Terms or as required by law.
12. Service availability and changes
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, add, or discontinue features, perform maintenance, or impose limits, and will use reasonable efforts to give notice of material changes that adversely affect you.
13. Disclaimers
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will meet your requirements, be uninterrupted, secure, or error-free, or that computations or outputs will be free from error.
14. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, even if advised of the possibility. To the extent we are found liable, our total aggregate liability for all claims relating to the Service or these Terms will not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim (or, if you have paid nothing, INR 1,000). Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15. Indemnification
You will indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, Your Data, your breach of these Terms, or your violation of any law or third-party right.
16. Suspension and termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, create risk or legal exposure for us or others, or if we discontinue the Service. On termination, your right to use the Service ends. Sections that by their nature should survive termination (including data ownership, fees accrued, disclaimers, limitation of liability, indemnity, and governing law) will survive.
17. Your data on termination
For a limited period after termination, and where technically and legally feasible, you may request a copy of Your Data. After that period, we may delete or de-identify Your Data in line with our retention practices and applicable law, as described in the Privacy Policy. You remain responsible for retaining records you are legally required to keep.
18. Governing law and disputes
These Terms are governed by the laws of India. Subject to any non-waivable right you have under applicable law, the courts at Cuttack, Odisha, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. We encourage you to contact us first so we can try to resolve any concern informally.
19. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified through the Service or by email, and the "Last updated" date above will reflect the latest revision. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
20. Grievance Officer
In accordance with applicable Indian law, the contact for questions, notices, and grievances regarding the Service is:
Sarthak Mishra, Grievance Officer Sarthak Mishra (sole proprietor, "WeKeep") Sector 9, CDA, Cuttack – 753014, Odisha, India Email: [email protected]
We will acknowledge your complaint promptly and aim to resolve it within thirty (30) days, and in any event within the timelines prescribed under applicable law.
21. Contact us
Sarthak Mishra (sole proprietor, "WeKeep") Sector 9, CDA, Cuttack – 753014, Odisha, India Email: [email protected]